FAQ
Pinklitt is an innovative ethical and sustainable fashion search platform that connects you to a curated selection of sustainable and eco-friendly brands. By aggregating products from a wide variety of ethical fashion brands, designers and retailers. Pinklitt simplifies the process of discovering and shopping for conscious fashion items that align with your values and preferences.
Pinklitt allows users to explore an extensive collection of sustainable fashion items through the website. You can filter and search by categories like style, material, or by Pinklitt’s ESG labels to discover products that meet your ethical preferences. Once you’ve found a product that aligns with your style and values, you can complete your purchase Pinklitt will be redirected to the brand or retailer’s website to finalize your order.
To shop on Pinklitt, simply select your location and browse the available products. When you find an item you love, click on it to be redirected to the brand or retailer’s website for checkout.
After making a purchase, if redirected to the brand or retailer's website, you will follow their payment process and receive order confirmations and shipping details from the retailer.
Amendments, cancellations, or returns can be made by contacting the retailer directly.
After your order has been shipped, the brand or retailer will provide tracking details, including the shippers information and a tracking number.
If you're unable to access or understand the tracking details, get in touch with the brand or retailer directly. They can help you with any missing or confusing information or investigate further with the shipper if needed.
Shipping delays can occur for several reasons. If your order is running late or hasn't been delivered by the estimated date, contact the brand or retailer to get an update on its status. They can help resolve any issues and follow up with the shipper.
If you weren’t available when they attempted delivery, follow the instructions provided by the shipping service or check for any notifications they may have left. You can usually reschedule the delivery or arrange to collect the package from a specific location.
If your order appears to be lost, notify the brand or retailer right away to figure out what happened and advise you on the next steps.
At Pinklitt, we are committed topromoting sustainable and ethical fashion. Some of the links on our website are affiliate links, which means we may earn a small commission when you make a purchase. This comes at no additional cost to you and helps support our efforts to curate responsible, eco-friendly fashion choices.
Our commitment is to only showcase fashion brands that align with our sustainability standards. Thank you for supporting our mission to create a more sustainable future through conscious shopping.